Customer Questionnaire 2008 Weddings

Grooms Name: Oliver Bray
Wedding Date: 11-04-08

Did our showroom portray our image as much as our website?
Yes / No Yes

Did you find our sales team:
Presentable?
Knowledgeable?
Helpful?

Mark out of 10 -  
 Yes
Yes
Yes

9

Upon subsequent visits was the service:
As good?
Better?
Worse?

Mark out of 10 -  
 Yes



9

Comments:
All staff showed a commitment to customer service & were great with the younger members of the group.

Did you find the products on offer:
The same as other companies?
Better / worse than others?
Displayed well?

Mark out of 10 -  
 No
Better
Yes

8

Showroom layout:
Comfortable?
Too small?
Clean & Tidy?

Mark out of 10 -  
 Yes
No
Yes

8

You decided to use our services because of:
Level of our service?
Product Choice?
Location ?		 Yes
Yes
Yes

Other Reasons:
Recommendations from several websites

General Comments:
After having been let down by another hire shop it was good to have such a friendly, helpful and reliable service from Hugh Harris.
WOULD YOU RECOMMEND US TO OTHERS? Yes
 
You can download the pdf version of this questionnaire by clicking on the thumbnail below

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All questionnaires are genuine customer responses. These were returned completely voluntarily with no offers or discount being offered. We wanted absolutely genuine responses. We will also be posting EVERY questionnaire that is returned to us, good OR bad. If you wish to verify any comments, please telephone Steve on 01483 756267

 
 
 
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